Tag Archives: Charity IT

Dec 5 2011

Karmiel IT visit visit in November

In case you have just found this blog, I am a volunteer IT system admin person looking after the computer systems for a Christian charity in Israel with three buildings to take care off.   This building is special as its 180kms from where I normally work and I also go and visit once in a while when something urgent needs sorting out or I have a number of regular jobs to do.   I like this trip as it does mean I can combine it with a weekend away somewhere, like seeing Netanya, Akko, Nahariya, Cana, Tel Aviv, Nazareth or Tiberias and often stay with colleagues or friends close by.

I needed to do some more work at our food bank at Karmiel, a few jobs to do, mostly because of recent thunderstorms made the power go off causing all the PCs to reboot suddenly there, including the main servers and telephone equipment, this is not good as the UPS battery back up system appears to be useless as the batteries had not been changed in a while, they normally only last 3 years.

I get the new batteries from an electronics shop run by a Russian man and his wife, he has an amazing knack to talk on the phone in Hebrew and write in Russian at the same time!    I got someone from work to order the batteries (he doesn’t speak English) and I had them a few days later.

I don’t have a decent mobile toolbox, heck I don’t even have a car to get up there, I borrowed a old ladies’ shopping trolley off someone in our headquarters, put the new batteries and my tools and software CDs in there and took the bus up to Karmiel, I left at lunch time as the only bus that goes in a straight forward linear direction from Jerusalem to Karmiel is at 2pm.

Karmiel is quite different from Jerusalem.   Quiet, clean and orderly.   I have been to Wales a couple of times in the last couple of years, and Karmiel is quite similar, the city is surrounded by hills.

I got into the warehouse about 30 mins early and got into the wiring cabinet and disconnected the UPS systems, opened them up and replaced the batteries and quickly tested them.  The other jobs to do, was to do some site survey for a bigger UPS system but this needs a heavy duty shelf to hold at least 25 kilos worth of equipment inside a cabinet.  The cabinet will also have a 48 port switch quite soon.

Also needed, was to install the new antivirus application, this is the third time I have had do this, seeing as our AVG licence ran out, and I previously installed Bit Defender antivirus was terrible and never worked right, Panda antivirus (free for non profits) was ok but too basic and wouldn’t protect us properly from online threats, this time I had three years subscription to Avast so I could get this installed and not have to worry about it for a long time!   Not only was this over 50% saving of the licences compared to Bit Defender, it saves a lot of time having to carefully test and plan installing this all over again now we have it for 3 years.   Normally you can install antivirus using remote software like VNC, but I wanted to do in person, in case in crashes the server it would not be easy to sort out from 180kms away.

Last thing to do, was set up a nice HP Officejet printer in an office, the desk on the user’s PC is very cramped so I put it in the corner of the room and switched it from USB to network connection, so it can be shared among multiple staff and I can see if it (and all the other PCs, servers and printers online and working using my Spiceworks remote software.

Once I got a whole days’ worth of work done, I took the friday off, saw my Messianic Jewish friends who moved from my town of Portsmouth to close by in Karmiel, Israel, which was really nice to see them, I got another early morning bus at about 8.30 over to Nazareth, my second visit to Jesus’s home town to go and stay in a legendary mansion converted to a youth hostel.

Check back soon!

Mar 12 2011

Karmiel food bank IT work

Whilst I was on a break up north, I did one day of work just doing preventative maintenance and planning for back up power.

This cabinet has switches and routers for our Karmiel food bank.

The top device sticks out and the cables protrude too much stopping the glass door from closing.

There are two UPS battery back up units here, some of these small shoebox sized units have not been reliable in other systems I have used and my guess the batteries which normally have a life of 3 years or so, probably need replacing.

The server room sits down the corridor, I plan to do is to install a bigger UPS here and run all of this equipment here and the other room too.

I need this week making diagrams on how the wiring for this is going to work.  The electrical sockets in the computer room need to be labelled as ‘IT only’ as a vacuum cleaner or some other device with too much power will overload the system.

The wiring closet will need to have all of this junk removed, but, there is a fire hose here, not the best place to have this..

The new UPS needs to have a network port, as I want to check its status 160Kms away in Jerusalem, as we are not at this site very often.   Ideally I would like to see this item appear on my Spiceworks monitoring software.   In the past UPS manufacturers like APC require it to be connected to a PC via serial port (hopelessly out of date)  to check and monitor and issues with the power, and you have to pay extra for software.   Spiceworks integration would make this great.

Fixed a our server that handles back ups at this site, every once in a while this machine would turn itself off or crash.  When I visited this site, I notice the power supply on the back of this PC has a fan not working, when poking it with a pencil it would not turn.   I got a new power supply from a local computer store in town.   I found some scrap batteries which were left from UPS devices that had been serviced with new batteries by the IT guy who was there before me.

Left: Some UPS devices that are spare I need to bring back to be tested and possibly fit new batteries in.  These are quite important as they are needed to stop spikes and brown outs in the power from cutting out the computers and other important equipment.   Right: scrap stuff labelled to be recycled.  I am not sure exactly where old batteries are supposed to be disposed of in Israel.  It seems irresponsible to throw them in the bin as all batteries are highly toxic.

I also done some tuning and updates of several PCs at this building, and set up Skype and a few other small jobs.

Feb 14 2011

LCD picture frames for promoting web sites and business marketing

Something I saw when i was just about to leave the UK to do my volunteering work, a couple of small businesses have some of those cheap LCD picture frames in the window of their premises.

I really like this idea, often a normal PC is used for this job, and using an LCD picture frame for simple slideshow of a companies products and services, doing it this way rather than a PC, means no messing about with Windows updates and patches, antivirus updates, a bulky box that has got to sit somewhere, etc.  Most of these just require a low cost SD card (2Gb is about £5.99 from play.com) to load on pictures as a slide show.

A high street bank here in Jerusalem has a clunky old 19″ CRT monitor for customer notices outside, but seems to be off.  This pharmacy store has a LCD picture frame on a counter.

I am thinking about these LCD picture frames could be good for the charity I work for.   The food bank which helps poor Israelis is likely to have people walking past when it is shut and does not have much information on the front of building.    Images on the screen could promote our organisation, and have information in English, Hebrew and Russian (which 15% of Israelis speak)   These devices are cheap and don’t consume much power.   I don’t know if they are reliable enough for 24 hour operation.   Staff could easily compile content onto SD cards from their own PCs without needing much help from IT administrators.

My good friend Ed Ross promotes a podcast called Geeks & God that provides discussion for churches looking to improve their web sites and use of IT.  I would be quite curious to know if anyone has deployed these in the windows of their charity, church, youth centre or retail shop to promote themselves.

For web designers I think these are also of interest.   A web design or marketing agency could resell these picture frames to their clients with content shared from the web site to get a web site noticed by people walking past a shop.  A bright and creative theme for a web site could have some of the pictures played back on the picture frames, and could help to point potential clients to a web site, if say, people walk past a business outside of business hours on the way to the pub, takeaway or whatever.  Realistically you are only going to get 10-30 seconds of notice from the public, but some people may walk past these places every day often perhaps.

Here in Israel, I have seen some of these picture frames but seems to be specifically aimed for on a shop counter, this one is from a pharmacy I was at the other day.   There are some (with 10 or 12″ screen I think) in all the branches of Aroma coffee shops I see here in Israel, but the normal picture frames in retail electronics stores like BUG, Kravitz etc, only sell 7 or 8 inch screens.